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Industrial Cameras and Vision Systems

 

 

Optical

  • Lens Consultancy - save time, get the right lens

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    Lens Consultancy - save time, get the right lens

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    Availability: N/A
    SKU: JVFMD2J47K
     
     
    Description Return Policy
     

    Do you require assistance in finding the right lens for the job?

    Test Hundreds of Lenses

    This can be a very time consuming process that often requires a practical session with cameras and lenses. We hold stock of hundreds of lens products as we do a variety of cameras with a broad range of sensor sizes.

    Let us help you find the right lens with our lens consultancy service. Simply purchase the service to get virtual access to our laboratory and an optical technician. We will then send you a link to a form to complete which we will use to gather relevant data about your application, sensor size and objective.

    Get Access to Our Optics Lab

    We will then schedule lab time and set up an optical system to experiment with different focal lengths and f numbers. You will get a detailed report with images and examples that are relevant to your application.

    Each session is based on a block of one hour, with one hour being the minimum order. We will attempt to give you answers within the first session but if we need to spend more time on your project, we will ask you to purchase an additional hour.

    Save Time and Get the Right Lens

    The outcome will be a report in PDF format, with details of the camera and sensor used - we will try to match the sensor you have in your camera, but if we can't we will find something close.

    The report will contain the following information:

    • - Overview of optical set up
    • - Selection of lenses used with relevant links
    • - Images of each test along with configuration data
    • - Summary with recommendations/discoveries

    Note: It is also possible that a lens is not available that would meet your requirements. We would try and advise this before testing commences but sometimes, testing is the only way to get this information.

    How to Purchase This Service

    Simply Log/in or Create an account and pay online.

    We will follow up with a form for you to complete and we'll get the ball rolling.

    Please note: This service is offered free of charge with any camera purchase.

    Return Policy

    Unwanted or Unsuitable Items

    If you are unhappy with a product you have purchased from us, you may return the product within 7 days of delivery for a refund. All products must be returned in their original packaging and in are-saleable condition (with any seals or wrapping unbroken). You are responsible for the cost of returning unwanted items to us.We may also charge you a re-stocking fee of 15% of the full cost of goods.Please request an RMA number before you return the product.

    Damaged Items

    Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement as soon as possible. This does not affect your statutory rights.

    Faulty Items

    In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time. Please request an RMA number before you return the product.

    Items Received In Error

    If you receive an item that you did not order, please notify us as soon as possible.

    How to Return a Product
    1. Please send an email to: customerservice @ scorpionvision.co.uk or call our Customer Service Department on +44(0)1590 679333 for Returns Authorisation
    2. Please provide your order number, and a brief explanation of the problem
    3. Write the RMA number on the returning documentation
    4. Post the goods back to our Returns Department
    Our returns address is:

     

    Returns Dept.
    Unit 5
    Dell Buildings
    Milford Road
    Lymington
    Hampshire SO41 0ED
    UK

     

     
     
     
     

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